Shipping policy
Shipping Policy
At Rynoflx, we aim to deliver your orders quickly, safely, and efficiently across India.
Domestic Shipping (Within India)
Estimated Delivery Timelines
- Metro Cities: Delivery within 2–4 business days
- Other Locations Across India: Delivery within 3–7 business days
Please note that delivery timelines are estimates and may vary depending on location, courier availability, public holidays, or unforeseen circumstances.
Free Shipping
We offer free standard shipping on all prepaid orders above ₹1000.
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Order Processing
- Orders are generally processed within 24–48 hours after successful payment confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- Once dispatched, customers will receive a confirmation email or SMS with tracking details.
Order Tracking
After your order is shipped, you will receive:
- A shipping confirmation email/SMS
- Tracking ID and courier details
You can track your shipment using the tracking link provided or through the “Track Order” section on our website.
We partner with reliable courier and logistics providers to ensure timely and secure delivery across India.
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information while placing orders.
Rynoflx shall not be responsible for delays or failed deliveries caused by:
- Incorrect address details
- Incomplete contact information
- Recipient unavailability
Any additional shipping or re-delivery charges arising from such issues may need to be borne by the customer.
Delivery Delays
While we strive to meet estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control, including:
- Weather conditions
- Transportation or logistics disruptions
- High order volumes
- Government restrictions or regional lockdowns
- Courier partner delays
In such situations, we appreciate your patience and understanding.
Damaged, Missing, or Incorrect Items
If you receive a damaged, defective, missing, or incorrect product, please contact our support team within 48 hours of delivery.
📧 Email: support@rynoflx.com
📱 Phone / WhatsApp: +91 XXXXX XXXXX
To help us resolve the issue quickly, please provide:
- Your order number
- Clear images of the product and packaging
- An unboxing video showing the condition of the package upon opening
After verification, our team will assist with an appropriate resolution, such as replacement, exchange, or refund as per our Return & Refund Policy.
Contact Us
For any shipping-related queries or assistance, feel free to contact us:
Our support team will be happy to assist you.